TERMS & CONDITIONS

Last Updated: May 15, 2026

By accessing, browsing, purchasing from, or using this website, you agree to comply with and be bound by the following Terms & Conditions. These terms apply to all website visitors, customers, researchers, institutions, and any individuals or entities purchasing products from Ultra Pure Bioscience.

If you do not agree with these Terms & Conditions, you should not use this website or purchase products from Ultra Pure Bioscience.

1. Eligibility

You must be at least 21 years of age to access this website, create an account, or purchase products from Ultra Pure Bioscience.

By using this website or placing an order, you confirm that:

  • You are at least 21 years old
  • You are legally permitted to purchase research materials in your jurisdiction
  • You are purchasing products for lawful laboratory, analytical, or scientific research purposes only
  • You are not purchasing products for personal use, human use, animal use, medical use, or therapeutic application

Ultra Pure Bioscience reserves the right to request additional verification before processing or fulfilling any order.

2. Research Use Only Notice

All products sold by Ultra Pure Bioscience are intended strictly for research use only.

Our peptides and related research materials are supplied solely for laboratory, analytical, and in vitro research purposes. Products offered on this website are not intended for human consumption, animal consumption, medical use, diagnostic use, therapeutic use, or cosmetic use under any circumstances.

By purchasing from Ultra Pure Bioscience, you acknowledge and agree that:

  • Products are for research use only
  • Products are not drugs, foods, supplements, cosmetics, or medical treatments
  • Products are not intended to diagnose, treat, cure, prevent, or mitigate any disease or medical condition
  • Products must only be handled by qualified individuals familiar with proper laboratory safety procedures
  • Any misuse of products is strictly prohibited and is the sole responsibility of the purchaser

The statements on this website have not been evaluated by the Food and Drug Administration (FDA) or any other regulatory authority. Nothing on this website should be interpreted as medical advice, treatment guidance, dosage instruction, or a recommendation for human or animal use.

3. Product Use Restrictions

All products purchased from Ultra Pure Bioscience are restricted to lawful research purposes only.

Customers are strictly prohibited from using, selling, transferring, or distributing our products for:

  • Human consumption
  • Animal consumption
  • Medical or therapeutic use
  • Diagnostic use
  • Cosmetic application
  • Food, supplement, or drug manufacturing
  • Compounding or resale for personal use
  • Any unlawful, unsafe, or unauthorized purpose

Any improper use of products purchased from Ultra Pure Bioscience is a violation of these Terms & Conditions and may result in account termination, order cancellation, refusal of future service, and reporting to the appropriate authorities where required.

4. Customer Responsibility

By placing an order, the customer confirms that they understand the nature of research-use-only materials and accept full responsibility for the purchase, handling, storage, and use of all products.

The customer is responsible for ensuring compliance with all applicable local, state, provincial, federal, and international laws and regulations related to the purchase, possession, importation, handling, storage, and research use of products.

Ultra Pure Bioscience is not responsible for any consequences resulting from misuse, improper storage, improper handling, unauthorized use, or unlawful application of any product.

5. Accuracy of Information

By submitting an order, account registration, inquiry, or refund request, you confirm that all information provided is true, accurate, complete, and current.

Ultra Pure Bioscience reserves the right to verify customer information, including but not limited to name, billing details, shipping information, IP address, order history, and any other information necessary to validate an order or prevent fraud.

We reserve the right to cancel, refuse, hold, or delay any order if we believe the information provided is inaccurate, incomplete, suspicious, fraudulent, or inconsistent with these Terms & Conditions.

6. Order Acceptance & Right of Refusal

Submitting an order through our website does not guarantee acceptance or fulfillment of that order.

Ultra Pure Bioscience reserves the right to refuse, cancel, limit, or hold any order at our sole discretion, including but not limited to situations involving:

  • Suspected product misuse
  • Fraud risk or chargeback risk
  • Incorrect billing or shipping information
  • Product availability issues
  • Payment verification issues
  • Violation of these Terms & Conditions
  • Orders that appear intended for human or animal use
  • Orders that may violate applicable laws or regulations

If an order is canceled or refused, the resolution may be handled according to our Returns & Refunds Policy.

7. Order Modifications

Once an order has been submitted, changes may not be possible. This includes changes to:

  • Products
  • Quantities
  • Shipping address
  • Billing address
  • Payment method
  • Coupon or discount codes
  • Shipping method

If a change is required, customers must contact us as soon as possible. If the order has not yet entered fulfillment, we may be able to cancel the order where eligible so a new order can be placed.

Once fulfillment, packing, or shipping preparation has started, the order may be considered final and may no longer be changed or canceled.

8. Shipping & Delivery

Ultra Pure Bioscience ships orders using available carriers such as UPS, DHL, FedEx, or other approved shipping providers depending on destination, carrier availability, order size, and checkout settings.

Delivery times may vary based on destination, shipping method, customs clearance, carrier delays, weather events, holidays, and other factors outside our control.

Ultra Pure Bioscience is not responsible for delays caused by:

  • Shipping carriers
  • Incorrect customer-provided shipping information
  • Customs clearance
  • Import restrictions
  • Weather or natural events
  • Carrier service interruptions
  • Force majeure events

Once an order is transferred to the shipping carrier, risk of loss may pass to the customer according to the carrier’s handling and delivery process.

9. International Orders, Customs & Import Responsibility

Ultra Pure Bioscience may ship to the USA, Canada, and international destinations where available.

Customers outside the USA and Canada are responsible for confirming that research materials may be legally imported into their country before placing an order.

International customers are responsible for all customs charges, duties, taxes, VAT, brokerage fees, import fees, documentation requirements, and any local regulatory obligations.

Ultra Pure Bioscience does not control customs fees, import laws, customs delays, or local tax requirements.

If an order is delayed, refused, seized, returned, or destroyed by customs or any regulatory authority due to local restrictions, incomplete customer information, unpaid duties, or import limitations, Ultra Pure Bioscience may not be responsible for refunding shipping fees or other related costs.

10. Returns, Refunds

All returns, refunds, cancellations, damaged item claims, missing item claims, or order issue requests are subject to our Returns & Refunds Policy.

Unless otherwise approved in writing by Ultra Pure Bioscience, approved refunds are issued as store credit only.

Shipping fees are non-refundable.

Order issues must be reported within 7 days of delivery, based on the shipping carrier’s confirmed delivery record.

For return or refund assistance, customers may contact us at:

Email: info@upbioscience.com
Phone: +1 (905) 260-4580
Refund Form: 
Click Here

11. Product Information & Website Content

Ultra Pure Bioscience makes reasonable efforts to provide accurate product descriptions, research information, images, pricing, availability, and website content. However, we do not guarantee that all information on the website is complete, current, error-free, or suitable for any specific research purpose.

Product information is provided for general research reference only and should not be interpreted as:

  • Medical advice
  • Treatment advice
  • Health guidance
  • Dosage instruction
  • Human or animal use instruction
  • A recommendation for use outside laboratory research

We reserve the right to correct errors, update product details, change pricing, revise content, or discontinue products at any time without prior notice.

12. Intellectual Property

All website content, branding, logos, graphics, product descriptions, text, images, design elements, media, and other materials displayed on this website are the property of Ultra Pure Bioscience or its content providers.

You may not copy, reproduce, modify, distribute, publish, display, sell, or use any website content without prior written permission from Ultra Pure Bioscience.

Unauthorized use of our intellectual property is strictly prohibited.

13. Prohibited Website Use

You agree not to use this website for any unlawful, harmful, abusive, fraudulent, or unauthorized purpose.

Prohibited actions include but are not limited to:

  • Attempting to purchase products for human or animal use
  • Providing false or misleading information
  • Attempting fraudulent payments or chargebacks
  • Copying or scraping website content
  • Interfering with website security or functionality
  • Using the website to violate any law or regulation
  • Reselling products for unauthorized use
  • Misrepresenting Ultra Pure Bioscience products or statements

Violation of these terms may result in cancellation of orders, account termination, refusal of service, and any available legal remedies.

14. Limitation of Liability

Ultra Pure Bioscience shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or other damages arising from:

  • Misuse of products
  • Improper handling or storage
  • Unauthorized human or animal use
  • Unlawful application of products
  • Research errors or experimental outcomes
  • Shipping carrier delays or delivery issues
  • Website errors, downtime, or technical issues
  • Customer failure to comply with applicable laws

The customer assumes full responsibility for all risks associated with the purchase, handling, storage, and use of products.

To the fullest extent permitted by law, Ultra Pure Bioscience’s liability shall be limited to the amount paid for the specific product giving rise to the claim.

15. Indemnification

By purchasing from or using this website, you agree to indemnify, defend, and hold harmless Ultra Pure Bioscience, its owners, employees, contractors, partners, suppliers, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from:

  • Your use or misuse of products
  • Your violation of these Terms & Conditions
  • Your violation of applicable laws or regulations
  • Your false or inaccurate statements
  • Your improper storage, handling, transfer, resale, or application of products

Any third-party claims related to your actions

16. Account Termination

Ultra Pure Bioscience reserves the right to suspend, restrict, or terminate customer accounts at any time if we believe the customer has violated these Terms & Conditions, provided false information, misused products, engaged in fraud, or created legal or regulatory risk.

We also reserve the right to refuse future orders from any customer at our discretion.

17. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how customer information is collected, used, protected, and shared.

By using this website, you agree to the collection and use of information as described in our Privacy Policy.

18. Changes to Terms & Conditions

Ultra Pure Bioscience reserves the right to update, revise, or replace these Terms & Conditions at any time without prior notice.

Any changes will become effective once posted on this website. Continued use of the website or continued purchasing from Ultra Pure Bioscience after changes are posted means you accept the updated Terms & Conditions.

19. Acceptance of Terms

By accessing this website, creating an account, submitting an order, or purchasing products from Ultra Pure Bioscience, you confirm that you have read, understood, and accepted these Terms & Conditions.

You further confirm that all products purchased from Ultra Pure Bioscience are intended strictly for lawful research use only and not for human or animal consumption, medical use, therapeutic use, diagnostic use, or any other unauthorized purpose.